Forged in passion


Infused with pride

Build to endure

Forged in Passion


Infused With Pride

Built To Endure


Designed to last lifetimes

With reasonable care and attention, all of our knives are warranted to give you several lifetimes of useful service.

Any knife that is sold by Masuta Knife Imports Knives is guaranteed to be free from defects in materials and workmanship for life.


Hey, Your Happiness Is Our Happiness

We understand that accidents happen sometimes. In certain situations, we will make acceptions to the terms and conditions below (on a case-by-case basis).

If your knife is damaged as a result of misuse or negligence, please send us a message anyways. We will try our best to make an acception for you.


DISCLAIMERS:
Extreme Misuse & Negligence

We do not honour warranty claims in which a knife is lost, or damaged as the result of extreme misuse or negligence. Masuta Knife Imports also retains the right to refuse a warranty claim for any reason.

Please see below for a list of terms and conditions which exclude your knife from our warranty.

Exclusions

  • Broken knife tips, or chipped edges resulting from cutting through unreasonable objects such as ice blocks
  • Loss or theft
  • Any damage caused from throwing your knife (ninja stars are more fun anyways)
  • Damage resulting from using your knife to prying open objects, or any other kind of misuse of the knife
  • Improper sharpening that may damage the edge (please just ask us if you are unsure how to sharpen your knife)
  • Scratched, chipped, or worn coatings as a result of improper sheathing
  • Any kind of oxidation of the steel, rust, or patina
  • Natural irregularities in genuine leather or wood sheaths
  • Other natural irregularities on any type of Damascus, Tsuchime, or hammered blade


Warranty Form

Please fill out the form below to submit a warranty claim on a product. We will contact you within 24 hours regarding your claim.


OKAY! YOU WILL GET AN EMAIL FROM US WHEN IT'S READY
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