Our Prevention Policy for Covid-19
We are still operating during Covid-19 and are able to process all your orders with international shipping.
As the situation with COVID-19 continues to evolve day-to-day, our top priority during this time is to ensure the health and safety of our employees, customers, and community.
For Our Community
At Masuta Knife Imports, taking care of each other is important to us. We have therefore taken new measures to ensure that you have peace of mind when receiving your orders. For example, we have ensured that all staff members and our knife forgers have been trained on proper hand-washing procedures and that work areas are disinfected and cleaned five times a day. We also aim to help monitor every aspect of our knife forgers facilities regarding their other sanitation routines.
Potential Delivery Delays
Please be advised that orders placed abroad might experience a slight delay in delivery. We appreciate your patience and thank you for your ongoing support. Please see our Shipping and Delivery page for more information. All of our customers are still able to monitor your shipment using our Order Tracking page as well.
A Final Note
We thank you for your continued patronage during this time and for your understanding. For any other inquiries, please send an email to firstname.lastname@example.org
Keep safe and thank you for the support,
The Masuta Team